{"id":3,"date":"2021-09-14T01:27:48","date_gmt":"2021-09-14T01:27:48","guid":{"rendered":"https:\/\/www.jeeves.com.hk\/?page_id=3"},"modified":"2026-10-10T19:47:27","modified_gmt":"2026-10-10T19:47:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/jeeves.com.hk\/zh\/privacy-policy\/","title":{"rendered":"\u96b1\u79c1\u653f\u7b56"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.18.0&#8243; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;20px||||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row admin_label=&#8221;Headline&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Jeeves Story Headline&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.1em&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"p1\" style=\"text-align: center;\"><span class=\"s1\">PRIVACY POLICY<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; width=&#8221;50%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.24.3&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"p1\"><b>English:<\/b><\/p>\n<p class=\"p2\">This policy explains how Jeeves (HK) Limited (\u201cwe\u201d) collect, use and protect personal data in Hong Kong. We are the data user under the Personal Data (Privacy) Ordinance (Cap. 486).<\/p>\n<p class=\"p1\"><b>What we collect<\/b><\/p>\n<p class=\"p2\">We collect only what we need to provide cleaning, restoration, repair and collection or delivery services. This may include your name, telephone number, email address, delivery or billing address, order and garment details, invoice and payment status, and messages you send us. We do not ask for Hong Kong identity card numbers. Card payments are handled by our payment provider. We do not store your card number.<\/p>\n<p class=\"p1\"><b>Why we use it<\/b><\/p>\n<p class=\"p2\">We use your data to take in and return your items, prepare invoices, arrange collection and delivery, deal with enquiries and claims, and keep records we are required to keep. We do not sell your personal data. We do not pass it to any group company for marketing or account administration.<\/p>\n<p class=\"p1\"><b>Direct marketing<\/b><\/p>\n<p class=\"p2\">We will send you offers about Jeeves cleaning, restoration and related services. You can opt out of this. You may opt out at any time, free of charge, by telling the shop or using the unsubscribe link. We will not provide your data to another business.<\/p>\n<p class=\"p1\"><b>Who we share it with<\/b><\/p>\n<p class=\"p2\">We share data only with people who need it to provide the service: our staff, our collection and delivery couriers, our payment and IT providers, and our professional advisers. They may use it only on our instructions. We may also disclose data if the law requires it.<\/p>\n<p class=\"p1\"><b>How long we keep it<\/b><\/p>\n<p class=\"p2\">We keep order and account records for as long as needed for the service, any claim, and our legal and tax duties. Marketing contact details are removed when you opt out, unless we must keep a record of that request for statutory reasons.<\/p>\n<p class=\"p1\"><b>Security<\/b><\/p>\n<p class=\"p2\">We take reasonable steps to protect personal data against unauthorised access, loss or misuse. No online system is completely secure. If a breach is likely to cause real harm, we will tell the affected customers and, where appropriate, the Privacy Commissioner.<\/p>\n<p class=\"p1\"><b>Your rights<\/b><\/p>\n<p class=\"p2\">You may ask to see the personal data we hold about you, and to correct it if it is wrong. Please make the request in writing to the shop you use, or through the contact details on jeeves.com.hk. We will respond within a reasonable period of time.<\/p>\n<p class=\"p1\"><b>Website<\/b><\/p>\n<p class=\"p2\">Our website uses cookies that are needed for the site to work, and optional cookies for basic usage statistics. You can block cookies in your browser. A link on our site to another website is not covered by this policy.<\/p>\n<p class=\"p2\">If a service provider stores data outside Hong Kong, we require it to protect the data and to use it only for the purpose we set.<\/p>\n<p class=\"p2\">If there is any difference between the English and Chinese versions, the English version prevails.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICYEnglish: This policy explains how Jeeves (HK) Limited (\u201cwe\u201d) collect, use and protect personal data in Hong Kong. We are the data user under the Personal Data (Privacy) Ordinance (Cap. 486). What we collect We collect only what we need to provide cleaning, restoration, repair and collection or delivery services. This may include your [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading --><h2>Who we are<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/www.jeeves.com.hk.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Comments<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Media<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Cookies<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Embedded content from other websites<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Who we share your data with<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>How long we retain your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p><!-- \/wp:paragraph --><!-- wp:paragraph --><p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>What rights you have over your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p><!-- \/wp:paragraph --><!-- wp:heading --><h2>Where we send your data<\/h2><!-- \/wp:heading --><!-- wp:paragraph --><p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p><!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":6,"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":59039,"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/pages\/3\/revisions\/59039"}],"wp:attachment":[{"href":"https:\/\/jeeves.com.hk\/zh\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}