{"id":59089,"date":"2026-11-06T20:02:44","date_gmt":"2026-11-06T20:02:44","guid":{"rendered":"https:\/\/jeeves.com.hk\/?page_id=59089"},"modified":"2026-11-07T17:49:02","modified_gmt":"2026-11-07T17:49:02","slug":"notices","status":"publish","type":"page","link":"https:\/\/jeeves.com.hk\/zh\/notices\/","title":{"rendered":"Notices"},"content":{"rendered":"

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NOTICES<\/span><\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Promotion 2″ _builder_version=”4.24.3″ custom_margin=”20px||||false|false” custom_padding=”0px||||false|false” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.21.0″ width=”50%” width_tablet=”50%” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Promotion Terms and Conditions” _builder_version=”4.24.3″ width=”100%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ link_option_url=”https:\/\/jeeves.com.hk\/wp-content\/uploads\/2026\/11\/Cash-credit-letter-23_10.webp”]<\/p>\n

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[\/et_pb_text][et_pb_text _builder_version=”4.24.3″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″ link_option_url=”https:\/\/jeeves.com.hk\/wp-content\/uploads\/2026\/11\/Cash-Credit-T_C-2017.webp”]<\/p>\n

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[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|on|on” admin_label=”Promotion 2″ _builder_version=”4.24.3″ custom_margin=”20px||||false|false” custom_padding=”0px||||false|false” da_disable_devices=”off|off|off” locked=”off” global_colors_info=”{}” disabled=”on” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.21.0″ width=”50%” width_tablet=”50%” width_phone=”90%” width_last_edited=”on|phone” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text admin_label=”Promotion Terms and Conditions” _builder_version=”4.24.3″ width=”100%” width_tablet=”” width_phone=”100%” width_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

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23 October 2026 <\/span><\/p>\n

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IMPORTANT NOTICE <\/strong><\/p>\n

Changes to Account Top-Ups & Payment Methods <\/span><\/p>\n

Effective Immediately<\/span><\/strong><\/p>\n

Dear Clients,<\/span><\/p>\n<\/div>\n<\/div>\n

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Effective immediately, we will no longer accept cash top-ups or provide any add-value cash credit service. <\/strong>This forms part of our system upgrade and ongoing e<\/span>ff<\/span>orts to enhance opera<\/span>ti<\/span>onal e<\/span>ffi<\/span>ciency, security and compliance. The change is required by our new sales system, Jeeves interna<\/span>ti<\/span>onal regula<\/span>ti<\/span>ons, and the Money Service Operators (MSO) Ordinance for greater security and compliance. <\/span><\/p>\n

Clients with exis<\/span>ti<\/span>ng balances may con<\/span>ti<\/span>nue to use them un<\/span>ti<\/span>l <\/span>31 December 2026<\/strong>. A<\/span>ft<\/span>er this date, any remaining balance that has not been u<\/span>ti<\/span>lised will expire. Any unused balance a<\/span>ft<\/span>er the expiry date will not be refundable, in line with our deposit policy. <\/span><\/p>\n

Going forward, the recommended solution is to add a credit card on fi<\/strong>le.<\/strong> <\/span>Please sign up for the Jeeves Hong Kong app and add a card via Stripe (we do not store your full card details \u2014 same secure technology as Amazon and Uber). Your household sta<\/span>ff <\/span>can then use your account and show the QR code to make payments via your account and card on <\/span>fi<\/span>le. <\/span><\/p>\n

We apologise for any inconvenience. The new app and card-on-<\/span>fi<\/span>le method o<\/span>ff<\/span>ers a more secure and e<\/span>ffi<\/span>cient way for you to track your orders and payments.<\/span><\/p>\n

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Thank you for your understanding. <\/span><\/p>\n

The Jeeves Management Team <\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Sign up \/ add card: <\/span><\/p>\n

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https:\/\/jeeveshk.smrtapp.com\/custx\/<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n

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Past Notices<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.3″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”0px||0px||false|false” hover_enabled=”0″ da_disable_devices=”off|off|off” locked=”off” collapsed=”off” global_colors_info=”{}” sticky_enabled=”0″ disabled_on=”on|on|on” disabled=”on” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.24.3″ _module_preset=”default” width=”50%” width_tablet=”50%” width_phone=”90%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_background_color=”RGBA(224,198,141,0.27)” closed_toggle_background_color=”RGBA(224,198,141,0.27)” _builder_version=”4.24.3″ _module_preset=”default” toggle_text_align=”center” global_colors_info=”{}”][et_pb_accordion_item title=”January 2017″ open=”on” _builder_version=”4.24.3″ _module_preset=”default” global_colors_info=”{}” toggle_level=”h4″]<\/p>\n

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CASH CREDIT NOTICE <\/strong><\/p>\n

Effective from 1 January 2017<\/p>\n

Ref: JHK\/CC\/2017\/001<\/p>\n

Dear Valued Jeeves Clients,<\/p>\n

Thank you for your continued patronage and trust in Jeeves (HK) Limited.<\/p>\n

We are pleased to introduce our Cash Credit facility, available with immediate effect from 1 January 2017.<\/p>\n

Cash Credit allows you to deposit funds with us in advance, which may then be used towards payment for all of our services, including but not limited to laundry, dry cleaning, and related fashion care services for your household staff and personal use.<\/p>\n

You may deposit as much or as little as you wish. The Cash Credit balance is held in your account and may be applied to any of our services at your convenience.<\/p>\n

Please note that Cash Credit does not expire and is not refundable. However, Jeeves (HK) Limited reserves the right to amend the terms of this facility, including any applicable conditions or restrictions, upon reasonable notice to clients.<\/p>\n

All rights are reserved by Jeeves (HK) Limited. Use of the Cash Credit facility constitutes acceptance of these terms.<\/p>\n

Terms & Conditions<\/p>\n

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  1. Cash Credit is non-transferable and is for the sole use of the account holder.<\/li>\n
  2. Cash Credit is not refundable under any circumstances.<\/li>\n
  3. Deposits are accepted in Hong Kong Dollars only.<\/li>\n
  4. Cash Credit does not earn interest.<\/li>\n
  5. Jeeves (HK) Limited reserves the right to suspend or discontinue the Cash Credit facility at any time upon written notice.<\/li>\n
  6. Any unused Cash Credit balance remains available until utilised or until the facility is discontinued in accordance with these terms.<\/li>\n
  7. These terms are governed by the laws of Hong Kong SAR.<\/li>\n<\/ol>\n

    Should you have any questions regarding the Cash Credit facility, please do not hesitate ot contact us.<\/p>\n

    Yours faithfully,
    Jeeves (HK) Limited
    Fashion Care Specialist since 1969<\/em><\/p>\n

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