Dear Jeeves Clients,
Happy August! It’s the height of summer here in Hong Kong, hot, humid and occasionally stormy. I hope you’re staying cool and comfortable.
Thank you as always for trusting Jeeves with your treasured garments.
This month I wanted to talk about something we’re seeing more and more of: pre-owned and preloved luxury fashion.
Why cleaning pre-owned pieces matters
Most resellers of pre-owned fashion never clean the garments before selling them. Many pieces have been tried on multiple times, returned, or stored in less than ideal conditions. This creates a perfect environment for bacteria, mould growth, mould spores, dust, dust mites and dust mite droppings.
As cleaners, we feel it’s our responsibility to point this out. We’re receiving an increasing number of pre-owned luxury pieces for after-sales care, which is exactly what we do best.
We’ve had clients who were so excited to wear a beautiful preloved piece that they put it on straight away without sending it in first. Some then developed rashes, itchiness or felt unwell. In many cases this is linked to residual dirt from previous wearers or from storage related conditions.
Always clean before wearing
Whether it’s a Chanel jacket, a Hermès scarf or any other pre-owned or preloved piece, please always have it professionally cleaned before you wear it.
Not only is this better for your health and wellbeing, but a proper clean can also revive dull colours and refresh the fabric. Our hydrocarbon cleaning method is particularly gentle. It relaxes the fibres and can give preloved pieces a new lease of life for many years to come.
You can see us restoring a beautiful pre-owned Chanel jacket here:
🎬 Watch the restoration on Instagram
Top questions from new clients
If you’re new to Jeeves or simply curious about how we work, I’ve shared answers to the top five questions we receive most often:
📋 Top 5 questions from new clients
If you have any questions or need help with a special piece, please feel free to reach out to me personally. I love a challenge and would be happy to assist. You can email us at jeeves@jeeves.com.hk
Warm regards,
Ryan Merszei
Owner and Director
Jeeves of Belgravia Hong Kong