Dear Jeeves Clients,
Happy October. The humidity is finally easing in Hong Kong, the days are still warm and the evenings a little kinder. I hope you are settling into a comfortable start to autumn.
Sorry this note is a few days late.
Thank you, as always, for trusting Jeeves with your treasured garments.
In mid-October we launch a new internal system for how we receive and record every garment, including details and defects. That record protects you.
Alongside that, we will be launching the Jeeves app. You will be able to follow your items, keep a record of your wardrobe, place orders and pay, all in one place.
Over time the app will become the usual way to place an order. WhatsApp, email orders and telephone bookings have served us well, but the growing number of orders written by hand through WhatsApp has become difficult for a small team to handle reliably. We will phase those channels out as the new system settles, so the service is more secure, more efficient and more dependable.
Payments use the exact same technology as Amazon in the United States and Uber.
We go live midway through October. Please bear with us if a reply or an order is briefly delayed. It should all be settled before the end of the month.
As always, I welcome your feedback. We look forward to serving you.
Warm regards,
Ryan Merszei
Owner and Director
Jeeves of Belgravia Hong Kong